Redesigning Onboarding Experience through User-Testing
about
Role : UX Designer
Timeline: 2 months
Platform: App + Wearable
Redesign the onboarding flow to better cater to users with special hearing needs. User tested at the Bose Headquarters in Boston.
“Extremely positive and successful onboarding experience”
- Results of User Testing, Bose
User testing,
results
A study determining the success and usability of the redesigned onboarding was executed in the Bose Lab with 21 external participants.
Top Findings
The redesigned onboarding scored an 85 out of 100 on the System Usability Scale (SUS), which is indicative of an extremely positive and successful app experience.
Participants were confident that the onboarding redesign will work in the real world.
Participants reported that they would complete the new onboarding process if they were at home
Adding additional filters to the onboarding flow may improve its accuracy to the real world.
"Bose Health will target millions of people" - FastCompany
"Bose Health will target millions of people" - FastCompany
"A New Generation of Hearing Aids" - Wall Street Journal
"A New Generation of Hearing Aids" - Wall Street Journal
"Discover How to Hear the World Better" - The Verge
"Discover How to Hear the World Better" - The Verge
press
Bose is the Latest Tech Company to Expand Into Healthcare, Fast Company, 10.18.19
How to Make Hearing Aids as Cool as Glasses, The New York Times, 10.01.19
Hearing Aids Are Getting Smarter, The Wall Street Journal, 11.10.19
Hearing Aids Are Finally Entering the 21st Century, Scientific American, 11.01.18
Bose Made Earbuds that Act Like Hearing Aids, The Verge, 12.09.16
This Month’s Awesome New Tech & Gadgets, Highsnobiety, 12.01.16
